Member Team Lead Sam's West Inc Phoenix Arizona
Overview
Lead associate supervision and operations at Sam's West location in Phoenix Arizona. Own daily activities and drive performance outcomes. Differentiate by leading a front‑end team and fostering a culture of belonging.
What You'll Do11
- 1Assign duties and communicate goals to associates while providing feedback and training on processes and procedures
- 2Scale member service approaches and guide associates on complaint resolution to ensure compliance with policies
- 3Oversee claims, returns, and inventory management including zoning and damage identification
- 4Handle cash fund transfers, investigate discrepancies, and maintain confidential financial records
- 5Develop and implement processes to meet business needs through collaboration with managers and coworkers
- 6Lead teams by sharing resources, determining priorities, and supporting colleagues to achieve timelines and quality
- 7Model ethical behavior and act with integrity by holding self and others accountable
- 8Drive continuous improvement by adopting new technologies and supporting change
- 9Support membership services by answering inquiries, processing upgrades, and promoting product value
- 10Coordinate with marketing events and maintain accurate documentation for promotions and account management
- 11Ensure parking lot cleanliness and proper use of equipment during member interactions
Requirements10
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons leading front‑end teams
- 36 months retail experience including front‑end equipment operation and customer service
- 418 years of age
- 5Primary Location: Phoenix AZ 85023-3411, USA
- 6Walmart values alignment with respect for individuals and integrity
- 7Live Better U education benefits available
- 8Competitive pay with performance bonuses
- 9Health benefits include medical vision dental coverage
- 10Financial benefits such as 401(k) stock purchase and life insurance
Salary Insight
$46 - $62k per year
Location
Required Skills
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