University of Central FloridaVerified Source

Medical Secretary I - UCF Student Health Services

31K–31K
Onsite · Orlando, Florida
Posted July 27, 2026
payroll

Overview

The UCF Student Health Services seeks a dedicated Medical Secretary to provide non-clinical patient support. This time-limited funded role involves managing patient accounts and supporting clinical workflows. Candidates will contribute to a dynamic environment focused on student wellness.

What You'll Do13

  • 1Greet patients and schedule appointments using appropriate appointment types and durations
  • 2Determine provider availability and coordinate non-emergency visits
  • 3Handle patient triage referrals and telephone-based assessments
  • 4Complete opening and closing appointment checklists accurately
  • 5Answer patient inquiries and direct visitors to proper departments
  • 6Verify insurance eligibility and manage co-payments through PeopleSoft
  • 7Enter and validate patient demographics and insurance details in the EHR
  • 8Track data sources and prepare reports for patient information
  • 9Reconcile scheduling conflicts between clinical and departmental needs
  • 10Organize administrative tasks such as mail distribution and supply management
  • 11Maintain compliance with HIPAA and FERPA regulations
  • 12Assist with training new staff and provide procedural guidance
  • 13Complete required university and SHS training programs promptly

Requirements11

  • 15+ years building ETL pipelines with Spark and Airflow
  • 23-5 seasons leading healthcare support teams
  • 3High School Diploma or equivalent and zero years of relevant experience
  • 4One year of healthcare or customer service experience preferred
  • 5Clinical knowledge of CPT and ICD-10 coding systems
  • 6Proficiency with medical terminology and Microsoft Office applications
  • 7Electronic Medical Records experience with EHR systems
  • 8Excellent professional communication skills
  • 9Resume submission required
  • 10Work authorization for any U.S. employer
  • 11Visa sponsorship not available

Salary Insight

$31k per year

Location

Typeonsite
LocationOrlando, Florida

Required Skills

Medical terminologyCPT codesICD-10 codesHealth insurance knowledgeMicrosoft WordMicrosoft ExcelMicrosoft OutlookElectronic Medical RecordsPatient schedulingCustomer service
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