Medical Receptionist - Patient Experience Specialist at Sono Bello
Overview
Sono Bello seeks a dedicated Medical Receptionist to lead patient care in San Francisco. The ideal candidate thrives in a fast-paced environment and enjoys making a meaningful impact. This role offers a balanced lifestyle with no holidays or night shifts, allowing for personal growth and professional fulfillment. Join a small practice with strong corporate support.
What You'll Do17
- 1Greet patients and provide beverages to enhance their experience
- 2Check patients in and verify appointment statuses
- 3Process patient checkouts and schedule follow-ups
- 4Maintain accurate scheduling records and accountability
- 5Introduce visitors to appropriate staff members
- 6Conduct confirmation calls for upcoming appointments
- 7Pull patient charts for the next day and organize them by schedule
- 8Create new patient charts and manage front office inventory
- 9Handle billing processes and print daily close-out reports
- 10Process deposits for cash and checks
- 11Keep the Font Desk and Lobby area organized and clean
- 12Maintain physical stamina for standing and walking throughout the day
- 13Lift up to 25 pounds as needed
- 14Utilize MS Office applications including Excel
- 15Write routine reports and correspondence
- 16Speak clearly before customer groups or internal teams
- 17Solve problems independently and effectively
Requirements11
- 1Demonstrated experience in medical reception or patient services
- 2Proficiency with Microsoft Office Suite especially Excel
- 3Ability to follow multi-step written or verbal instructions
- 4Strong communication skills for interacting with diverse audiences
- 5Basic arithmetic skills for financial transactions
- 6Commitment to delivering exceptional patient experiences
- 7Physical stamina to stand and walk for extended periods
- 8Willingness to work in a collaborative team environment
- 9Attention to detail in maintaining accurate records
- 10Flexibility to adapt to a fast-paced healthcare setting
- 11Positive attitude and passion for patient-centered care
Salary Insight
$40 - $48k per year
Location
Required Skills
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