94-1687665 Bank of America, National Association
94-1687665 Bank of America, National AssociationVerified Source

Market Financial Center Manager - North Shore Market

Onsite · Boston, Massachusetts
Posted August 12, 2026
payroll

Overview

Lead backup financial center operations in designated markets when primary manager is absent. Drive operational excellence and ensure cohesive functioning across all financial center activities.

What You'll Do11

  • 1Operate as a back up financial center leader within a market
  • 2Manage client traffic, engage and route clients, and foster retention
  • 3Drive business results through formalized management routines and coaching
  • 4Create a world class client experience environment
  • 5Manage market-level initiatives prescribed by market leaders
  • 6Drive operational excellence
  • 7Demonstrate managerial responsibilities including overseeing associates
  • 8Act as Opportunity & Inclusion Champion fostering fair treatment
  • 9Serve as Enterprise Advocate & Communicator connecting contributions to business results
  • 10Lead risk identification and resolution processes
  • 11Mentor and coach team members for development

Requirements10

  • 1Minimum one year leadership experience through coaching training and/or motivating teams
  • 2Ability to influence colleagues beyond direct reporting relationships
  • 3Proven customer service skills with problem resolution capabilities
  • 4Strong financial acumen including managerial experience and financial report interpretation
  • 5Balanced decision-making skills with proven risk management record
  • 6Interpersonal skills for relationship building and personalized service
  • 7Organizational abilities for managing multiple responsibilities and delegation
  • 8Communication proficiency in verbal written and presentation formats with active listening
  • 9Computer skills proficiency including Microsoft Office applications
  • 10Flexibility to work weekends and travel within defined market boundaries

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationBoston, Massachusetts

Required Skills

coachingcustomer serviceperformance managementtalent developmentbusiness operations management
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