94-1687665 Bank of America, National Association
94-1687665 Bank of America, National AssociationVerified Source

Market Financial Center Manager - Eastern Shores

Onsite · Washington, District of Columbia
Posted August 12, 2026
payroll

Overview

Lead backup financial center operations in designated markets. This role drives operational excellence and ensures cohesive market execution. It serves as a market-level resource when the assigned manager is absent.

What You'll Do11

  • 1Operate as a back up financial center leader within a market
  • 2Manage client traffic and route clients effectively
  • 3Foster client retention through engagement
  • 4Drive operational excellence across the center
  • 5Create a world class client experience environment
  • 6Manage market-level initiatives prescribed by leaders
  • 7Drive process improvements using data-driven decisions
  • 8Act as an enterprise advocate and communicator
  • 9Identify and resolve risks proactively
  • 10Mentor and coach associates
  • 11Develop talent and support career growth

Requirements10

  • 1Minimum one year leadership experience
  • 2Ability to influence stakeholders beyond direct reports
  • 3Strong customer service and problem-solving skills
  • 4Proven financial acumen and reporting interpretation
  • 5Balanced risk management and decision-making abilities
  • 6Excellent communication and relationship-building skills
  • 7High organizational capacity for multi-tasking
  • 8Bilingual proficiency in verbal and written forms
  • 9Bachelor's degree in a related field
  • 10Work weekends and extended hours with travel capability

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationWashington, District of Columbia

Required Skills

coachingcustomer serviceperformance managementtalent developmentbusiness operations
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