94-1687665 Bank of America, National Association
94-1687665 Bank of America, National AssociationVerified Source

Financial Center Assistant Manager

Onsite · Boston, Massachusetts
Posted August 12, 2026
payroll

Overview

Manage financial center operations collaborating with senior team members to ensure effective and cohesive performance. Oversee teller line functionality and enforce policy compliance while improving overall financial center efficiency.

What You'll Do11

  • 1Manage client traffic and route clients appropriately
  • 2Drive business results through standardized management routines
  • 3Create high-quality client experience environments
  • 4Implement market-level initiatives
  • 5Lead operational excellence efforts
  • 6Prioritize tasks and delegate effectively in fast-paced settings
  • 7Interpret performance metrics and hold teams accountable
  • 8Follow established procedures to ensure regulatory compliance
  • 9Maintain flexible scheduling across multiple locations
  • 10Support teammates during absences
  • 11Foster inclusive workplace culture

Requirements10

  • 1Enthusiastic self-starter with strong work ethic focused on client outcomes
  • 2Ability to collaborate and build strong relationships
  • 3Passion for improving client financial experiences
  • 4Strong communication and conflict resolution skills
  • 5Critical thinking and problem-solving capabilities
  • 6Experience in financial services and client-facing roles
  • 7Proven track record of meeting or exceeding performance targets
  • 8Flexibility to work weekends and extended hours
  • 9Bilingual communication abilities
  • 10Commitment to continuous learning and adaptation

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationBoston, Massachusetts

Required Skills

coachingcustomer service managementperformance managementtalent developmentbusiness operations management
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