Managed Services Technician LightEdge

LightEdge Solutions develops IT solutions to propel businesses forward. The company uses shared and private platforms to streamline operations and reduce costs. Candidates passionate about cutting‑edge technology and impacting change daily will thrive in a dynamic corporate environment built on teamwork and personal responsibility.

LightEdge Solutions develops IT solutions to propel businesses forward. The company uses shared and private platforms to streamline operations and reduce costs. Candidates passionate about cutting‑edge technology and impacting daily change thrive here. This full‑time Administrator role involves deploying and configuring Windows and Linux operating systems. The position includes VM creation, OS deployment, troubleshooting, support, patching, and service layering while collaborating with internal stakeholders.

You will own the deployment, configuration, and troubleshooting of Windows and Linux server environments for managed service customers at LightEdge. Handling VM creation, OS deployment, patching, and service layering across a hybrid cloud platform, you will work directly with internal stakeholders to define and deliver technical solutions. Collaborating with a team of engineers, you will document every step and resolve complex issues in VMware ESXi and Active Directory environments. This role offers direct impact on customer reliability and growth within a company audited for ISO 20000-1, ISO 27001, and SSAE 18 SOC 2.

Support Technician leading night shift at Lightedge Austin Texas managing inbound customer requests and technical issues across virtualization backup network firewall storage platforms. Cross functional role focused on delivering excellent customer experience.

You will own the health and uptime of LightEdge data centers, managing hardware, cabling, and infrastructure at scale. You join a tight-knit DC Operations team reporting to the Data Center Operations Manager, collaborating with technicians, project managers, and vendors. This role stands out for its hands-on scope: you'll install servers, terminate CAT6 and fiber, and resolve alarms in real time. If you thrive on critical infrastructure and tangible results, this is your arena.

You will own end-user support for a large enterprise environment, resolving 50+ tickets weekly across hardware, software, and network issues. You'll join a team of IT professionals under the IT Support Manager, collaborating on Active Directory, Exchange, and remote support tools. This role stands out for its variety: you'll troubleshoot POS systems, support VPN users, and document solutions in the knowledge base. With a 24x7 operation, your schedule offers flexibility and the chance to grow your skills in a fast-paced MSP.