Loan Servicing Associate, Private Lender & Real Estate
Overview
Renovo Financial, a Chicago-based private lender, seeks a Loan Servicing Associate to own all post-closing loan transactions in our servicing system. You will manage the full lifecycle of loans for real estate investors, from collateral intake to payoff, coordinating with accounting and other departments. This role offers hybrid work and direct exposure to senior management. Your work directly supports our "win-win" client approach, driving repeat business and referral rates above industry average.
What You'll Do10
- 1Intake collateral from newly closed loans and onboard them into the servicing system.
- 2Input and maintain loan terms and escrow accounts.
- 3Manage daily draw disbursements.
- 4Track maturity default interest and enter default interest charges.
- 5Process monthly payments and statements.
- 6Draft loan modifications, extensions, and releases.
- 7Draft payoff statements, accounting for fees, holdbacks, and special conditions.
- 8Process received payoffs and coordinate with accounting on balance discrepancies.
- 9Handle mail related to loan servicing and take calls from title companies and customers.
- 10Manage customer service inquiries and support other departmental duties.
Requirements10
- 15+ years in loan servicing or related role (preferred but not required).
- 2Proficiency in Microsoft Office.
- 3Experience with Salesforce is a plus.
- 4Experience in real estate is a plus.
- 5Ability to multi-task and prioritize workload independently.
- 6Strong attention to detail and problem-solving skills.
- 7Comfortable interfacing with all levels of the organization.
- 8Self-motivated with a positive attitude.
- 9Team player willing to find solutions.
- 10Open-minded and creative in developing solutions.
Salary Insight
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