IT Manager Big Think
Overview
Lead IT support for a 100+ person distributed workforce. Oversee end-to-end IT onboarding and offboarding. Administer SaaS applications and manage media asset infrastructure. Ensure strategic hardware deployments and maintain employee productivity.
What You'll Do11
- 1Serve as primary point of contact for IT support across the organization
- 2Resolve technical issues and ensure high-quality support
- 3Oversee IT onboarding and offboarding processes
- 4Administer SaaS applications such as Slack and Google Workspace
- 5Manage day-to-day media asset infrastructure and hardware
- 6Administer Iru MDM and Apple Business Manager
- 7Handle OS and software updates for employee devices
- 8Set up backups and archiving for PostgreSQL databases
- 9Make strategic decisions about hardware lifecycles
- 10Work on-site Monday through Friday in Washington DC
- 11Maintain advanced proficiency in macOS Windows Linux and networking
Requirements10
- 15 years of IT experience
- 2Strong attention to detail and proactive project management
- 3Ability to prioritize tasks and deliver results
- 4Empathy for employee support needs
- 5Advanced knowledge of macOS Windows Linux and networking
- 6Familiarity with zsh bash vim PowerShell ssh rsync
- 7Knowledge of AWS and basic networking concepts
- 8Open-mindedness for continuous learning and feedback
- 9Experience with video post-production workflows
- 10Commitment to meaningful work and clear thinking
Salary Insight
$70 - $100k per year
Location
Required Skills
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