Inside Sales Representative, Technical Solutions & Quoting
Overview
You will own the full inside sales cycle for SPP Pumps, matching customers with the right pumping solutions and managing the quoting process from intake to close. You will work directly with customers, engineering, and project management to deliver precise proposals and ensure satisfaction. Salesforce will be your daily tool for tracking quotes and submittals. This role offers formal training in pumping systems, setting you apart from typical sales positions.
What You'll Do8
- 1Contact customers to identify their needs and explain how SPP Pumps products and services meet them, using technical knowledge of regulations and product capabilities.
- 2Quote and negotiate prices, credit terms, and bid specifications, ensuring competitive and accurate proposals.
- 3Maintain quotation and submittal logs in Salesforce, keeping all customer data current and organized.
- 4Conduct thorough job specification reviews and act as liaison between engineering and customers, translating technical requirements.
- 5Support project managers by documenting testing procedures and witness testing certificates as required for each project.
- 6Inform customers of delivery schedules, service contracts, and warranties, ensuring they have all post-purchase information.
- 7Prepare sales reports and presentations in Microsoft Excel and PowerPoint to communicate product specifications and market trends.
- 8Attend sales meetings and stay current on industry developments, applying insights to refine sales strategies.
Requirements11
- 1High school diploma or equivalent.
- 2Basic understanding of sales principles and customer service practices.
- 3Proficiency in English with excellent written and verbal communication.
- 4Solid math skills: addition, subtraction, multiplication, and division.
- 5Expertise with Microsoft Office, especially Excel and Word.
- 6Strong problem-solving and decision-making abilities.
- 7Ability to manage competing demands and adapt to change.
- 8Relationship management skills and openness to feedback.
- 9Willingness to go the extra mile for customer satisfaction.
- 10Ability to work independently and as part of a team.
- 11Preferred: Bachelor's Degree in engineering, bilingual, experience with Intelliquip and Salesforce, CAD/SolidWorks design, and manufacturing environment experience.
Salary Insight
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