In-Store Shopper, Online Grocery & Substitutions
Overview
You will handpick 5+ orders per hour for online customers at a Safeway store in Portland, Oregon. You will work on a small team of shoppers, coordinating picks and substitutions with the store leadership. You will cross-train in neighboring departments when orders slow, expanding your grocery knowledge. This role suits someone who takes pride in selecting quality items and enjoys a fast-moving retail floor.
What You'll Do7
- 1Select the best of the best items for online orders, verifying quality and freshness against order specifications.
- 2Determine substitute products when an item is unavailable, matching size, brand, and customer preference.
- 3Stage completed orders in the designated pickup area, maintaining order accuracy and bagging standards.
- 4Assist in-store customers with product locations and questions when not fulfilling digital orders.
- 5Cross-train in other departments like produce or deli to support store operations during low-order periods.
- 6Follow safety and sanitation protocols, keeping the shopping area clean and organized.
- 7Meet productivity targets for pick rate and order accuracy, reporting issues to the lead shopper.
Requirements5
- 11+ year of experience in retail or customer service.
- 2Ability to stand and walk for 8-hour shifts, lifting up to 25 lbs.
- 3Familiarity with mobile devices and scanning technology for order fulfillment.
- 4Strong attention to detail for substitutions and quality checks.
- 5Flexible schedule, including weekends and holidays, based on store needs.
Salary Insight
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