Housekeeping Manager Job Long Beach, CA | Hilton Hotel
Overview
You will lead the Housekeeping team at the Long Beach Hilton, ensuring a best-in-class guest experience at a property with over 300 rooms. You will manage daily operations, including scheduling, payroll, and supply costs, while training staff on brand standards and Atrium's Cleanliness Assured program. This role includes hands-on engagement with guests and oversight of a diverse team, with support from Atrium's leadership culture. You will join a company where 40% of management hires are internal promotions and where your leadership will directly impact guest satisfaction and team performance.
What You'll Do5
- 1Lead and inspire the Housekeeping team to deliver a best-in-class guest experience every day.
- 2Engage with guests warmly, handle concerns swiftly, and ensure operational standards are met.
- 3Manage department finances by scheduling efficiently, tracking payroll, and controlling supply costs.
- 4Oversee staffing from interviewing to coaching and support performance management with fairness and clarity.
- 5Train Associates on brand standards and Atrium's Cleanliness Assured program to keep quality top-notch.
Requirements6
- 13+ years in hotel housekeeping management preferred.
- 2High school diploma or equivalent.
- 3Tech-savvy with Microsoft Office.
- 4Able to lift 50 lbs and be on your feet during shifts.
- 5Flexible to work varied hours including weekends and holidays.
- 6Bilingual skills are a plus.
Salary Insight
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