House Attendant Hilton Garden Inn Rockville-Gaithersburg
Overview
Own clean and maintain public hotel areas while meeting brand standards. Grow to Housekeeping Supervisor or Guest Service Agent. Greet guests provide exceptional service. Your Path includes roles like Executive Housekeeper or Front Office Manager. Differentiate yourself by delivering outstanding hospitality.
What You'll Do15
- 1Greet and acknowledge guests courteously and professionally
- 2Inspect assigned areas and complete cleaning tasks per standards
- 3Collect trash and dispose of waste properly
- 4Vacuum and dust guest corridors
- 5Pick up linen and deliver to collection site
- 6Deliver fresh linens to designated sections
- 7Report maintenance problems immediately
- 8Maintain guest area cleanliness and organization
- 9Answer guest inquiries and offer assistance
- 10Assist as room attendant during shortages or peaks
- 11Monitor satisfaction scores and improve department performance
- 12Follow HHM EarthView sustainability guidelines
- 13Practice safe work habits using protective equipment
- 14Adhere to MSDS and OSHA regulations
- 15Perform additional duties as directed by management
Requirements9
- 15+ years housekeeping experience
- 2Spark and Airflow proficiency
- 3Waste disposal knowledge
- 4Linen handling expertise
- 5Sustainability practices familiarity
- 6Physical stamina for standing and lifting
- 7High school diploma or equivalent training
- 8Ability to work flexible schedules including holidays
- 9Commitment to guest satisfaction and service excellence
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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