Hotel General Manager, Hospitality Leadership & Revenue Growth
Overview
Own and drive hotel operations for a downtown property with a focus on guest experience and revenue growth. Lead front desk, guest services, housekeeping, and maintenance to deliver top-tier service at scale. Manage budgets, staffing, and compliance while maintaining brand standards. Multilingual leadership and staff development set this role apart.
What You'll Do9
- 1Build and supervise daily operations across front desk, guest services, housekeeping, and maintenance to ensure service excellence
- 2Lead and motivate teams to achieve high performance, engagement, and guest satisfaction
- 3Develop and implement revenue management strategies to maximize occupancy and profitability
- 4Oversee human resources functions including hiring, training, scheduling, and performance evaluations
- 5Manage budgeting, financial reporting, and cost controls to meet financial goals
- 6Coordinate night audit and front desk operations including multi-line phone systems
- 7Uphold health, safety, and hospitality regulations and quality assurance programs
- 8Foster a positive work environment and professional development
- 9Maintain brand standards and oversee marketing and reputation management
Requirements9
- 1Strong leadership experience in hotel management or hospitality leadership
- 2Knowledge of hospitality management principles including guest services, revenue management, budgeting, and HR
- 3Excellent customer service skills focused on guest relations and satisfaction
- 4Multilingual or bilingual abilities preferred
- 5Proven ability to manage budgets, staffing, and compliance
- 6Experience with front desk operations, night audits, and multi-line phone systems
- 7Ability to adapt quickly in a fast-paced environment
- 8Experience in large hotel or resort settings is advantageous
- 9Strong organizational skills and attention to detail
Salary Insight
$70 - $80k per year
Location
Required Skills
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