Hotel Front Desk Agent, Part Time Evenings
Overview
You will own the front desk at a 100-room property during the evening shift, checking guests in and out with accuracy and warmth. Working solo from 3 PM to 7 PM, you will handle reservations, phone calls, and guest requests, becoming the face of the inn. The team trains you on Opera PMS and Windows from day one, so no hotel experience is required. This role offers a steady schedule, direct deposit, and paid vacation after one year, with potential for extra overnight shifts.
What You'll Do7
- 1Check guests in and out using Opera PMS, verifying IDs and processing payments.
- 2Answer and route phone calls, taking reservations and messages via Microsoft Outlook and phone systems.
- 3Assist guests with questions, directions, and local recommendations, resolving issues on the spot.
- 4Manage reservations and cancellations, updating room availability in Opera PMS.
- 5Balance cash drawer and complete end-of-shift paperwork, reconciling transactions with Excel.
- 6Handle emergencies and late-arrival check-ins during evening hours, coordinating with housekeeping and maintenance.
- 7Greet every guest with a friendly smile, making them feel welcome and valued.
Requirements7
- 11+ years customer service experience in any industry
- 2Typing skills at 40+ WPM
- 3High school diploma or equivalent
- 4Must be at least 21 years old due to business nature
- 5Ability to stand for up to 4 hours and lift up to 25 lbs
- 6Basic computer proficiency with Windows and Microsoft Office
- 7Willingness to work weekday evenings from 3 PM - 7 PM and cover occasional overnight or emergency shifts
Salary Insight
$29k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Embassy Suites by Hilton Piscataway Somerset
VerifiedFront Desk Agent, Hotel Guest Services
You will own the guest experience at a 221-room full-service hotel, handling check-in, check-out, and service recovery for a steady flow of travelers. You will work alongside Housekeeping, Maintenance, and Sales, coordinating room status and requests in real time. Opera or OnQ skills help you start strong. Every shift you will balance speed and care, turning routine stays into repeat visits. This role offers hotel room discounts and a clear path to Front Desk Manager.
Fairfield Inn & Suites by Marriott
VerifiedHotel Front Desk Agent, Morning & Afternoon Shifts
You will own the guest experience at Fairfield Inn & Suites, handling check-ins, check-outs, and reservations with precision. You will run nightly financial audits and balance transactions to keep records accurate. As part of a small front desk team, you will coordinate with housekeeping and maintenance to resolve guest issues. This role offers steady shifts (7AM–3PM or 3PM–11PM) and a chance to grow in hospitality.
Meridox Business Advisory
VerifiedFront Desk Agent, Hospitality & Guest Services
You will own the guest experience at our Miami property, managing check-ins, check-outs, and reservations for up to 200 daily guests. You will work alongside a close-knit team, coordinating with housekeeping and maintenance to keep operations seamless. This role offers paid training and clear paths to advance in hospitality. You will be the first and last impression, so your professionalism sets the tone.
Engage Hospitality
VerifiedFront Desk Agent Part Time, Hyatt Hotel Denver
You will own the guest experience at a Hyatt property in Denver, handling check-ins, reservations, and night audits with Opera PMS. You will work a fixed 3 PM to 11 PM shift, supporting a tight-knit front office team. This role demands sharp attention to detail and a professional demeanor. You will directly impact guest satisfaction scores from your first week.
Courtyard Residence Inn Financial District
VerifiedNight Auditor Front Office Agent
You will own the end-of-day close for a mid-size hotel in Manhattan's Financial District, balancing all revenues, receipts, and ledgers before the next morning. You will also greet and register guests, handle check-in and check-out, and ensure complete guest satisfaction. Working with a tight team of front desk agents, you will report to the Front Office Manager. This role stands out because you will master the property management system and income audit procedures, becoming the trusted night-side operator for the hotel.
Vine Street Hospitality
VerifiedFront Desk Agent, Hospitality & Guest Services
As the first point of contact at our private club, you will own the guest experience from arrival to departure. You will handle check-in, payments, and concierge-level requests for a high-end membership. Working with Housekeeping, Engineering, and Security, you will coordinate seamless stays. This role stands out for its focus on personalized service in an exclusive club environment. You will become an expert in Opera Cloud and club operations. Your warm welcome will set the tone for every visit.