Host/Hostess Job at Old Chicago KCI - Kansas City
Overview
You will own the first and last impression for every guest at Old Chicago Pizza & Taproom KCI, setting the tone for a perfectly crafted dining experience. You will guide guests through the dining room, manage wait times, and handle reservations with genuine hospitality. Your role is the anchor of our guest experience, directly influencing return visits and loyalty. This position stands out for its flexible scheduling, team discounts, and growth opportunities within a celebrated craft beer and pizza brand.
What You'll Do8
- 1Greet guests warmly as they enter, setting the stage for an exceptional dining experience
- 2Guide guests safely to their tables while engaging in friendly conversation
- 3Manage accurate wait times and communicate them clearly to guests
- 4Handle reservations and to-go orders with professionalism
- 5Direct guests to restrooms and answer questions with a helpful attitude
- 6Create positive first impressions that build guest loyalty and repeat visits
- 7Support team members to ensure 100% guest satisfaction
- 8Maintain a clean and welcoming entry area
Requirements7
- 1Ability to stand and walk for extended periods
- 2Effective communication skills in person and over the phone
- 3Friendly and professional demeanor
- 4Flexibility to work evenings, weekends, and holidays
- 5Prior hospitality or customer service experience preferred
- 6Must be at least 18 years of age
- 7Ability to handle high-volume guest interactions
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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