Host Hostess Country Club of Roswell
Overview
Manage front‑of‑house operations at a country club ensuring guests receive exceptional service. This role sets the tone for the dining experience and directly impacts guest satisfaction.
What You'll Do11
- 1Greet guests and escort them to tables while presenting menus
- 2Address patron complaints promptly and professionally
- 3Assign tasks and coordinate staff to deliver courteous service
- 4Inspect dining areas for cleanliness and replenish linens as needed
- 5Prepare beverages and expedite food orders
- 6Coordinate reservations and arrange special events for diners
- 7Maintain spotless restrooms and entryways
- 8Verify reservation details with reception and managers
- 9Plan seating charts to optimize table flow
- 10Check with servers and kitchen to avoid bottlenecks
- 11Ensure fairness by tracking server counts throughout the night
Requirements7
- 15+ years hospitality experience in a high‑volume dining setting
- 2Associate's degree from a community college or technical school
- 3Strong communication skills and ability to work under pressure
- 4Proficiency with POS systems and mathematical calculations
- 5Attention to detail and knowledge of customer service standards
- 6Ability to learn POS software quickly
- 7Commitment to maintaining a professional demeanor at all times
Salary Insight
$13k per year
Location
Required Skills
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