Healthcare Administrative Specialist | $40-$50/hr Remote
Overview
This remote role is for seasoned healthcare administrative professionals who want to put their back-office expertise to work with Mercor. You'll be documenting and explaining the exact steps behind patient access, prior authorizations, claims, and revenue cycle workflows as they happen in real-world tools. The focus is on operational workflow knowledge—not clinical care or medical coding—so you should be comfortable breaking down day-to-day processes for a tech audience. Mercor is looking for U.S.-based specialists with at least three years of hands-on experience who are still actively working in the field.
What You'll Do6
- 1Manage front-end patient access tasks including registration, scheduling, insurance verification, benefits interpretation, intake, and referral coordination.
- 2Handle prior authorization and utilization support by initiating, submitting, and tracking authorizations through payer portals.
- 3Drive claims and revenue cycle work from submission through payment, including status tracking, denials and appeals, A/R follow-up, and rejection resolution.
- 4Process electronic remittance advice (ERA), post payments, and reconcile them against clinical charges.
- 5Support provider and payer operations such as credentialing, provider enrollment, payer configuration, appeals, grievances, and member or provider services.
- 6Administer health information and practice operations including medical records management, release of information, and daily office workflows.
Requirements4
- 1At least 3 years of daily, hands-on experience in a healthcare administrative or back-office position.
- 2Direct familiarity with the systems healthcare workflows run on, such as payer portals like Availity, Optum/Change Healthcare, Waystar, Office Ally, or individual payer hubs (UHC Link, BCBS, Aetna), plus EHR/practice-management platforms and clearinghouses.
- 3Must be currently employed in a healthcare administrative role.
- 4Must be based in the United States.
Who Should Apply
You're likely a practice administrator, revenue cycle specialist, medical biller, patient access lead, prior authorization specialist, denials resolution expert, credentialing coordinator, or health information manager. You work with these systems every day and can clearly describe how the workflows operate end-to-end. If you know the details of getting a claim paid or a patient authorized, this is the role for you.
Salary Insight
The engagement pays $40.00 to $50.00 per hour on a remote, hourly basis.
Location
Required Skills
Application Tip
In your application, list the exact payer portals, clearinghouses, and EHR systems you've used in the past 12 months—and give a concrete example of a tricky denial or authorization you resolved.
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