Greater Baltimore Medical Center, Inc.Verified Source

Guest Relations Host-Hostess Greater Baltimore Medical Center

15K–20K
Onsite · Baltimore, Maryland
Posted August 12, 2026
contract

Overview

The Guest Relations Host-Hostess at Greater Baltimore Medical Center oversees patient nutrition services and maintains cleanliness standards. This role involves delivering meals, managing pantry operations, and ensuring high courtesy scores while supporting nursing and dietary teams. Candidates must demonstrate strong communication skills and the ability to work collaboratively under pressure.

What You'll Do11

  • 1Deliver and retrieve patient trays following AIDET guidelines
  • 2Assist with tray setup and food preparation as directed by supervisors
  • 3Stock unit pantries using CaterTrax and sign off completion sheets
  • 4Maintain patient courtesy scores above 90 percent through professional interactions
  • 5Demonstrate fire safety protocols and proper chemical handling procedures
  • 6Scan patient trays during kitchen processing and delivery
  • 7Clean work areas and delivery carts daily
  • 8Report meal service issues promptly to team leaders and managers
  • 9Provide hand sanitizer wipes before meal service and encourage their use
  • 10Operate coffee stations to ensure fresh hot beverages for patients
  • 11Assist with tray line setup and cover other units during breaks

Requirements11

  • 15+ years building ETL pipelines with Spark and Airflow
  • 2High School graduate or equivalent work experience required
  • 3Basic knowledge of tray identification systems and patient menu programs
  • 4Ability to communicate effectively in writing and orally
  • 5Strong teamwork and time management skills
  • 6Common sense application of detailed instructions
  • 7Sensitivity to diverse patient backgrounds and cultural considerations
  • 8Knowledge of HACCP program including temperature danger zones and sanitation
  • 9Proficiency with Safety Data Sheets and proper PPE usage
  • 10Experience with fire safety regulations and chemical storage
  • 11Dedication to maintaining a 90 percent courtesy score

Salary Insight

$15 - $20k per year

Location

Typeonsite
LocationBaltimore, Maryland

Required Skills

Basic knowledge of tray identification systemBasic nutrition knowledgeOral and written communicationAIDET guidelinesFire safety knowledgeChemical safety knowledgeHACCP program knowledgeTeamworkTime management
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