General Manager, Pizza & Restaurant Operations
Overview
You will own a Domino's franchise store in Los Angeles, leading daily operations to hit food, labor, and service targets. You will direct a team of 5-10 staff, from hiring and training to scheduling and inventory. This role puts you at the center of customer experience, cash handling, and policy enforcement. You will balance operational precision with team motivation, driving performance from day one.
What You'll Do8
- 1Lead store operations to meet food, labor, and service goals, adjusting daily based on traffic and sales data.
- 2Hire, train, and motivate staff, building a team that delivers consistent service.
- 3Create and manage schedules, ensuring coverage without exceeding labor targets.
- 4Handle inventory ordering and tracking to prevent waste and stockouts.
- 5Process orders through the point of sale (POS) system, including cash handling and reconciliation.
- 6Enforce company policies and procedures, from food safety to dress code.
- 7Deliver exceptional customer service, resolving issues on the spot.
- 8Review performance metrics and coach team members to improve speed and accuracy.
Requirements7
- 12+ years of management experience in quick-service restaurants or retail.
- 2Strong leadership skills, with a proven ability to hire and train staff.
- 3Experience with POS systems and cash handling.
- 4Ability to work a flexible schedule, including evenings and weekends.
- 5Knowledge of inventory control and scheduling principles.
- 6Excellent communication and customer service skills.
- 7High school diploma or equivalent; associate or bachelor's degree preferred.
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