General Manager, Jersey Mike's Subs Atlanta
Overview
As General Manager, you own the complete operation of a Jersey Mike's Subs store in Atlanta, driving sales, volume, and profit margins while ensuring exceptional customer satisfaction. You lead a team of crew members and shift leads, overseeing scheduling, inventory, and training. This role demands a hands-on leader who thrives on direct guest interaction and embodies the brand's culture of giving. You'll participate in management strategy sessions and set the standard for quality and service, making every shift a chance to elevate the team.
What You'll Do10
- 1Build store sales and volume by modeling exceptional guest service and coaching the team on Jersey Mike's quality standards.
- 2Own the profit and loss, tracking margins and adjusting labor and food costs to hit targets.
- 3Create and manage the employee schedule, balancing coverage with labor cost controls.
- 4Place inventory orders to keep stock accurate, minimizing waste and ensuring fresh ingredients.
- 5Lead employee training, using Jersey Mike's training programs to develop skills and product knowledge.
- 6Drive customer satisfaction by resolving issues promptly and keeping the store environment welcoming.
- 7Lead by example on the line, slicing meats and cheeses with the slicer (must be 18+) and assembling subs to spec.
- 8Participate in management team meetings and strategy sessions to align with franchise goals.
- 9Delegate tasks appropriately to shift leads and crew, maintaining accountability for all outcomes.
- 10Set the tone for a positive, energetic work culture that reflects the brand's community focus.
Requirements9
- 12+ years of QSR management experience preferred.
- 2Hold Serve Safe Certification for food handling safety.
- 3High school diploma or equivalent required.
- 4Must be 18+ to operate the slicer safely.
- 5Reliable transportation to ensure consistent attendance.
- 6Proven ability to thrive in high-volume, fast-paced environments.
- 7Strong communication skills for guest and team interactions.
- 8Commitment to personal growth and completion of all Jersey Mike's training programs.
- 9Flexible schedule to meet business needs, including peak hours.
Salary Insight
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