General Manager - Domino's Pizza
Overview
You will own every shift at your Domino's store: cost control, inventory, cash, and customer relations. You lead a team of 5-15 crew members, reporting to the franchise owner. This role offers Domino's franchise training and a clear path to multi-unit management.
What You'll Do10
- 1Lead each shift: assign tasks, monitor performance, and correct course in real time.
- 2Control costs: track food, labor, and cash against budget. Adjust ordering to hit targets.
- 3Manage inventory: count stock, place orders, and rotate product to minimize waste.
- 4Resolve customer issues on the spot. Turn complaints into repeat orders.
- 5Train new hires on Domino's procedures and food safety protocols.
- 6Coach team members on speed and accuracy. Use point-of-sale data to improve.
- 7Troubleshoot technology: POS, ovens, and delivery devices. Fix or escalate fast.
- 8Drive sales growth: execute local marketing and upselling techniques.
- 9Handle cash: count drawers, reconcile deposits, and secure funds.
- 10Build a culture of accountability. Praise wins, address misses, and keep morale high.
Requirements10
- 118+ years old (legal requirement)
- 21+ years of leadership experience in food service or retail
- 3Experience managing inventory, cash, and cost controls
- 4Ability to create and adjust staff schedules
- 5Skill in employee development and coaching
- 6Knowledge of food safety and team member protocols
- 7Strong customer service and conflict resolution skills
- 8Comfort with POS and delivery tracking technology
- 9Math proficiency: calculate discounts, change, and food costs
- 10Reliable transportation and flexible availability
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