Front of House Lead Supervisor, Corporate Dining
Overview
Oversees the front-of-house food service operation at Morgan Stanley's 1585 Broadway location. Manages a team of service staff, ensuring top-quality product delivery and client satisfaction. Owns inventory management, staff scheduling, and daily operations for a high-volume corporate dining setting. This role reports directly to the General Manager and works Monday through Friday with a competitive hourly rate of $24-$26.
What You'll Do10
- 1Own daily front-of-house operations, ensuring seamless service from 7 AM to 3 PM
- 2Direct a team of 10+ servers and hosts, assigning stations and monitoring performance
- 3Maintain inventory levels within 2% variance, reducing waste by 15% in first quarter
- 4Enforce food safety standards, following HACCP guidelines and company protocols
- 5Audit dining areas hourly for cleanliness and presentation, correcting issues immediately
- 6Coordinate with kitchen staff to align service timing with menu changes
- 7Manage cash handling and POS reconciliation, resolving discrepancies daily
- 8Train new hires on service standards and POS systems
- 9Update signage and marketing displays to reflect current menu promotions
- 10Conduct daily pre-shift meetings to communicate service updates and guest preferences
Requirements8
- 12+ years in front-of-house supervision, preferably in corporate dining or hospitality
- 2Proven ability to lead a team of 5+ staff in a fast-paced environment
- 3Certification in ServSafe or equivalent food safety training
- 4Proficiency with POS systems and Microsoft Office
- 5Excellent communication and conflict resolution skills
- 6Ability to lift and move up to 25 pounds
- 7Flexibility to work Monday through Friday, with occasional evenings or weekends
- 8High school diploma or equivalent; hospitality degree preferred
Salary Insight
$50 - $54k per year
Location
Required Skills
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