Front Desk Representative, Client Services
Overview
You will own the front-of-house experience for a busy office in Los Angeles, managing all visitor interactions and administrative support. You will handle a high volume of calls and appointments daily, ensuring a polished and efficient reception area. You will work closely with administrative staff to maintain accurate records and support daily operations. This role stands out for its direct client contact and clear path to administrative advancement.
What You'll Do7
- 1Greet visitors with a professional demeanor and direct them to the appropriate contacts.
- 2Manage a multi-line phone system, routing calls to the correct departments.
- 3Schedule and confirm client appointments using the office calendar system.
- 4Maintain a tidy and organized reception area, restocking supplies as needed.
- 5Process incoming and outgoing mail and packages, logging deliveries accurately.
- 6Perform data entry tasks to update client records and filing systems.
- 7Support the administrative team with additional duties as assigned.
Requirements6
- 1High school diploma or equivalent; additional certification is a plus.
- 22+ years experience in a frontline customer service or receptionist role.
- 3Proven ability to handle multiple tasks and prioritize effectively.
- 4Excellent verbal and written communication skills.
- 5Strong organizational skills and attention to detail.
- 6Proficiency with scheduling software and Microsoft Office.
Salary Insight
$33 - $54k per year
Location
Required Skills
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