Front Desk Receptionist Physical Therapy Mandarin
Overview
As the front desk receptionist at Chung Ying Physical Therapy & Acupuncture, you will manage patient scheduling and insurance verification for a busy outpatient practice in Garden City, NY. You will use Microsoft Excel and Google Sheets to maintain records and support billing. You will handle all incoming calls and coordinate daily calendars for multiple therapists. This role requires bilingual fluency in English and Mandarin or Cantonese to support our diverse patient base. You will work onsite Monday through Saturday with a consistent schedule.
What You'll Do7
- 1Schedule patient appointments and manage daily calendars using Microsoft Outlook and practice management software.
- 2Verify insurance benefits by calling or emailing carriers and document details in Google Sheets.
- 3Answer phone calls and respond to patient inquiries through all communication channels.
- 4Organize and maintain patient files and records, ensuring accuracy and confidentiality.
- 5Assist with insurance billing tasks such as submitting claims and following up on denials.
- 6Communicate with insurance companies via phone and email to resolve eligibility issues.
- 7Perform general front desk duties including patient check-in, copay collection, and office supply management.
Requirements7
- 1High school diploma required.
- 21+ year experience in a medical office or front desk role preferred.
- 3Fluency in English and Mandarin or Cantonese required.
- 4Proficiency in Microsoft Word and Excel and Google Sheets.
- 5Strong communication and customer service skills.
- 6Ability to multitask and work independently in a busy healthcare setting.
- 7Must be legally authorized to work in the United States.
Salary Insight
$37 - $46k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Excel Orthopaedic Specialists
VerifiedFront Desk Receptionist, Physical Therapy Office
You will own patient intake and front-office operations at Excel Orthopaedic Specialists, a busy orthopedic practice in Boston. In this role, you check in patients, collect co-payments, schedule appointments, and manage referrals and authorizations for a high-volume clinical team. You work alongside physical therapists and medical staff to ensure smooth patient flow from arrival to checkout. This role demands strong organizational skills and a personable, collaborative attitude as you become the first point of contact for patients and families.
SportsCare Physical Therapy
VerifiedMedical Receptionist SportsCare Physical Therapy
Medical Receptionist at SportsCare Physical Therapy in New York offering bilingual support full-time onsite payroll.
Compassion Chiropractic Office 仁愛脊椎康復中心
VerifiedMedical Receptionist Chiropractic Assistant
Compassion Chiropractic Office is hiring a dedicated friendly reliable individual to join as a Chiropractic Assistant / Medical Receptionist. The position offers immediate opening in Brooklyn with flexible schedule. Candidates should be warm compassionate organized and motivated to contribute to patient care in a busy office.
Cardiology Practice
VerifiedMedical Office Receptionist Cardiology Practice
We seek bilingual Medical Receptionists for a healthcare facility in New York offering Sunday full-day shifts. This role involves managing patient check-ins scheduling appointments and delivering exceptional customer service.
ADULT DAY CENTER
VerifiedBilingual Chinese English Receptionist, Adult Day Center
Bilingual Chinese & English Receptionist will own the front desk at an adult day center, managing daily office operations and client check-ins. She will coordinate appointments, handle multi-line phone systems, and provide administrative support to a diverse team. This role blends reception and clerical duties, offering hands-on experience in office management within a healthcare-adjacent setting.
Morningsun Health Care
VerifiedFront Desk Receptionist, Medical Clinic
You will own patient intake and front desk operations at Morningsun Health Care, a busy acupuncture clinic in Sugar Land, TX. You will manage scheduling, patient check-in, and vital signs, ensuring a smooth experience for 50+ patients weekly. Working with a small team of providers and assistants, you'll keep the clinic organized and welcoming. This part-time role offers $13-$21 per hour and an employee discount.