Front Desk Dental Receptionist, Dental Office & Patient Experience
Overview
Front Desk Dental Receptionist at a Phoenix dental specialty practice. You will own patient greeting, scheduling, and front desk operations for a mid-size clinic. The role collaborates with clinical and administrative staff to ensure smooth patient flow and high service standards. This position offers growth, ongoing education, and a supportive team in a modern, technology-enabled environment.
What You'll Do9
- 1Greet patients and visitors in a friendly and professional manner
- 2Register new patients and update records in the dental records system
- 3Schedule patient appointments and manage the appointment calendar
- 4Answer phone calls and route inquiries to the appropriate department
- 5Verify insurance information and collect co-pays or payments from patients
- 6Maintain cleanliness and organization at the front desk area
- 7Assist with administrative tasks such as filing, faxing, and scanning documents
- 8Present treatment plans to patients and explain next steps
- 9Collaborate with medical staff to ensure smooth patient flow and efficient operations
Requirements7
- 1Previous experience in a dental office or dental care setting preferred
- 2Proficient in dental terminology and understanding of dental office procedures
- 3Excellent customer service skills and ability to communicate with patients, staff, and visitors
- 4Strong organizational skills and attention to detail
- 5Familiarity with electronic dental records systems, such as Denticon, is a plus
- 6Ability to multitask and prioritize tasks in a fast-paced environment
- 7Professional demeanor and ability to handle sensitive information with confidentiality
Salary Insight
$33 - $46k per year
Location
Required Skills
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