Front Desk Associate Boston Indoor Playground
Overview
The Front Desk Associate at Joyville Indoor Playground in Boston serves as the primary guest interaction point. This role requires managing weekend shifts while ensuring a welcoming atmosphere for families. Candidates must provide efficient check‑in services and maintain a safe environment for children.
What You'll Do12
- 1Greet families warmly and check guests in efficiently
- 2Ensure every guest has a completed and signed waiver before entering play areas
- 3Provide clear information about rules packages and available services
- 4Address questions or concerns promptly and professionally
- 5Supervise all play areas to ensure safe respectful behavior
- 6Monitor equipment use and guide children to prevent unsafe play
- 7Report safety concerns broken equipment or incidents immediately
- 8Keep playrooms tidy by organizing toys and maintaining clean spaces
- 9Assist with light cleaning tasks throughout the day
- 10Reset rooms between sessions or parties as needed
- 11Communicate effectively with coworkers to maintain smooth operations
- 12Support birthday parties special events and front desk tasks
Requirements5
- 1Friendly patient and comfortable interacting with children and families
- 2Strong communication and customer service skills
- 3Ability to stay alert and supervise active play environments
- 4Reliable punctual and able to multitask in a fast‑paced setting
- 5Prior experience in childcare customer service or recreation is a plus
Salary Insight
$35 - $40k per year
Location
Required Skills
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