Freight Broker, Client Growth & Accounts in Logistics
Overview
Freight Broker and Account Executive will manage client relationships and develop new business within a hybrid Office in Overland Park and Scottsdale. You will own client satisfaction at scale, coordinating shipments, solving problems, and driving revenue growth alongside a collaborative team. This role differs by offering a flex schedule, substantial commission potential, and active participation in industry events.
What You'll Do10
- 1Build and maintain strong client relationships as the main point of contact for inquiries and needs
- 2Identify and pursue new business opportunities to expand the client base
- 3Analyze client accounts, monitor performance, and identify upsell opportunities to improve revenue
- 4Monitor and report KPIs such as shipment volumes and customer satisfaction to drive improvements
- 5Stay current with industry developments and regulatory changes impacting freight brokerage
- 6Participate in industry events, trade shows, and networking to generate leads
- 7Address client issues with timely and effective solutions
- 8Collaborate with internal teams to ensure on time, accurate shipments
- 9Drive negotiation and problem solving to optimize carrier and client outcomes
- 10Provide excellent client service and maintain high customer satisfaction
Requirements10
- 1Minimum of 1 year of experience in a similar role within the Transportation Logistics industry
- 2Strong problem solving and critical thinking skills
- 3Excellent verbal and written communication skills
- 4Ability to handle multiple projects and customers simultaneously
- 5Strong customer service orientation and commitment to client satisfaction
- 6Self motivated with the ability to work independently and take initiative
- 7Demonstrated ability to collaborate effectively within a team
- 8Flex schedule and hybrid work environment familiarity preferable
- 9Interest in career growth opportunities and industry networking
- 10Willingness to participate in hands on training and ongoing professional development
Salary Insight
$45 - $250k per year
Location
Required Skills
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