94-1687665 Bank of America, National Association
94-1687665 Bank of America, National AssociationVerified Source

Financial Center Manager - Belvedere Alameda Financial Center

Onsite · Baltimore, Maryland
Posted August 12, 2026
payroll

Overview

Lead a financial center and its employees on a day-to-day basis. Own the team environment and instill a client-centric and risk culture. Ensure operational excellence and cohesive effectiveness.

What You'll Do11

  • 1Develops talent including proactive sourcing of candidates
  • 2Manages client traffic and fosters client retention
  • 3Manages business results through formalized management routines and coaching
  • 4Creates a world class client experience environment
  • 5Drives operational excellence by engaging employees on business strategy
  • 6Manages market-level initiatives prescribed by market leaders
  • 7Drives operational excellence by engaging employees on business strategy
  • 8Manages organizational priorities and effective execution
  • 9Demonstrates inclusion championing fair treatment of all members
  • 10Leads process and data initiatives emphasizing simplicity and continuous improvement
  • 11Acts as enterprise advocate and communicator connecting contributions to business results

Requirements11

  • 1Minimum of one year of leadership experience demonstrated through coaching training and/or motivating a work team
  • 2Enthusiastic self-starter with strong work ethic and focus on results
  • 3Ability to collaborate effectively building strong relationships
  • 4Passion to improve clients' financial lives
  • 5Confidence in identifying solutions and resolving problems independently
  • 6Effective communication skills engaging all clients
  • 7Ability to learn and adapt to new information and technology platforms
  • 8Strong critical thinking and problem-solving skills
  • 9Follow established processes and guidelines adhering to laws and regulations
  • 10Efficient time management and ability to prioritize tasks
  • 11Willingness to work weekends and extended hours

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationBaltimore, Maryland

Required Skills

coachingcustomer servicemanagementperformance managementtalent development
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