Event Manager Marriott International Tampa
Overview
The Events Manager at Marriott International in Tampa oversees property events ensuring seamless transitions and high-level service. This role leads event planning from sales to post-event phases focusing on average complexity events. It emphasizes maximizing revenue through upselling and enhancing customer experiences.
What You'll Do11
- 1Manage event logistics and coordinate with Sales property departments and customers
- 2Ensure accurate billing and conduct client reviews before processing final bills
- 3Handle group room blocks and meeting spaces for average to large groups
- 4Identify operational challenges and develop solutions with property staff
- 5Act as liaison between field sales and customers throughout the event process
- 6Perform site inspections and assist with sales as needed
- 7Deliver exceptional customer service and empower employees to provide it
- 8Conduct post-event follow-ups and resolve guest complaints
- 9Lead pre- and post-event meetings for groups of varying sizes
- 10Support sales and marketing functions by upselling products and forecasting revenue
- 11Review feedback and implement improvements in customer service
Requirements5
- 1High school diploma or GED with 1-2 years event management experience
- 2OR 2-year degree in Hospitality Hotel Management with 1 year event management experience
- 35+ years building ETL pipelines with Spark and Airflow
- 43-5 years managing event logistics and operations
- 5Proven ability to lead teams and drive event success
Salary Insight
$56 - $72k per year
Location
Required Skills
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