Enrollment Specialist, Higher Education Admissions
Overview
You will own the full enrollment lifecycle for prospective students at NewSchool of Architecture & Design, converting leads into enrolled students. You will use Element451 CRM to track and drive applicants through the admissions funnel. You will collaborate with the Director of Enrollment and Marketing and a team that values student success. This role stands out because you directly shape a student's decision to pursue their degree, backed by a supportive environment and clear growth opportunities.
What You'll Do8
- 1Assess potential applicants to determine eligibility for enrollment in academic programs.
- 2Follow up with prospective student inquiries via phone, email, text, and in person.
- 3Guide students through the enrollment process by building rapport and addressing their questions about programs, admissions, policies, and payment options.
- 4Use Element451 to document student status and progress toward enrollment.
- 5Drive student referrals by encouraging current students and alumni to connect with prospects.
- 6Prepare and maintain weekly progress, conversion, and related reports.
- 7Maintain in-depth knowledge of NewSchool programs and compare them to competitor institutions.
- 8Communicate with students professionally across all channels, including phone, email, and text.
Requirements8
- 1Bachelor's Degree required.
- 25+ years of recruitment, sales, customer service, account management, or relationship experience in a college setting.
- 3Working knowledge of Element451 CRM, preferred.
- 4Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint).
- 5Confident telephone presence and excellent verbal, written, and interpersonal communication skills.
- 6Proven organizational skills with the ability to prioritize and meet goals.
- 7Self-motivated and effective in a team environment.
- 8Strong time management and a sense of urgency to plan and prioritize daily activities.
Salary Insight
$54 - $60k per year
Location
Required Skills
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