Domino's General Manager - Store Operations & Leadership
Overview
As General Manager, you own every facet of store operations at Domino's, including food safety, labor, and service metrics. You lead a team of CSR and delivery drivers, driving sales and profitability in a high-volume location. You report to the franchise owner and coordinate with area supervisors. This role offers a path to franchise ownership and a performance-based bonus structure.
What You'll Do8
- 1Lead daily store operations, including opening and closing procedures, cash handling, and inventory control.
- 2Coach and develop team members, providing real-time feedback on service and food quality.
- 3Manage labor schedules and staffing levels to meet business demand across lunch, evening, and late night.
- 4Drive store sales by enforcing Domino's brand standards and local marketing initiatives.
- 5Ensure compliance with food safety and sanitation regulations, maintaining high audit scores.
- 6Control costs by monitoring food, labor, and supplies, adjusting to variance trends.
- 7Resolve customer issues on the spot, turning service failures into loyalty moments.
- 8Hire and onboard new crew members, building a pipeline of future leaders.
Requirements7
- 12+ years as an Assistant Manager or 1+ years as a General Manager in quick-service restaurants.
- 2Strong command of P&L management, including budgeting and forecasting.
- 3Availability to work a variable schedule, including weekends, evenings, and holidays.
- 4Proven ability to lead a team of 10+ in a high-traffic environment.
- 5Willingness to complete ServSafe certification within 60 days of hire.
- 6Valid driver's license and reliable transportation for inter-store support.
- 7High school diploma or equivalent; college coursework in business or hospitality preferred.
Salary Insight
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