Director Consumer Experience
Overview
The Director leads consumer experience innovation at a global organization delivering data driven world class marketing solutions. They will build and scale ad tech practice by partnering with internal and external teams to create solutions that simplify marketing processes. This role requires a data driven thinker who thrives in fast paced environments and translates big picture ideas into actionable tasks.
What You'll Do11
- 1Define requirements and launch solutions for marketing teams worldwide
- 2Manage product life cycle from strategic planning to technical execution
- 3Own backlogs for engineering teams and prioritize work on behalf of business
- 4Write user stories and groom backlog demonstrating test learn iterate mindset
- 5Lead UAT strategy and serve as liaison to developers for troubleshooting
- 6Provide technical guidance to internal and external partners
- 7Analyze issues using qualitative and quantitative tools to drive improvements
- 8Collaborate with cross sectional teams to deliver vision and roadmap
- 9Work with stakeholders to anticipate risks and manage tradeoffs
- 10Demonstrate deep empathy for customers and analyze user journeys
- 11Drive process improvements and optimize marketing technology platforms
Requirements12
- 15+ years product or program management with end to end product ownership
- 2Working knowledge of database marketing concepts and CRM technology
- 3Experience developing APIs data infrastructure and data heavy projects
- 4Familiarity with Agile methodologies and development practices
- 5Background in online advertising user experiences and web based technologies
- 6General manager owner mentality with entrepreneurial drive
- 7Ability to influence others and manage competing priorities
- 8Proficiency with cloud and SaaS platforms
- 9Prior experience with CRM and Marketing Technology solutions preferred
- 10Working knowledge of Adobe platforms including Marketing Cloud AEM Campaign Analytics Forms Target
- 11Comfortable with database systems web services and AWS technology
- 12Background or understanding of data science practices and analysis
Salary Insight
$171 - $198k per year
Location
Required Skills
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