Data Center Technician DCC Communities
Overview
Join the AWS team to safeguard global cloud infrastructure as a Data Center Technician. You will maintain critical hardware and network systems, resolve incidents, and support on-call rotations. This role drives performance and reliability across AWS data centers.
What You'll Do7
- 1Perform server rack installations and hardware break-fix on various components
- 2Troubleshoot network issues and respond to operational incidents affecting service availability
- 3Conduct routine network server hardware and operating system repairs
- 4Act as primary contact for internal and external stakeholders including engineers and vendors
- 5Participate in on-call duties and scheduled maintenance activities
- 6Contribute to documentation and process improvement initiatives
- 7Help interview train and onboard new team members
Requirements7
- 1Ability to travel to or commute between data center locations as needed
- 2Willingness to temporarily work at alternative sites during training periods
- 32+ years of computer/server hardware troubleshooting experience
- 42+ years of computer layer 1/2 networking experience
- 5Bachelor's degree in an IT-related field or equivalent professional experience
- 6Strong aptitude for troubleshooting and problem solving
- 7Experience managing a team and training new members
Salary Insight
$62 - $112k per year
Location
Required Skills
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