Customer Service Team Member Michaels Stores Portland Oregon
Overview
Part-Time Customer Service Team Member at Michaels Stores in Portland Oregon focuses on delivering friendly customer service and ensuring fast checkout experiences. This role involves assisting customers with product searches and checkout procedures while supporting store operations through various tasks. The position emphasizes maintaining brand promises and contributing to omnichannel processes.
What You'll Do11
- 1Deliver friendly customer service and help customers find products
- 2Ensure fast and friendly checkout experiences
- 3Complete truck unloading and merchandise duties
- 4Assist with Omni channel processes like BOPIS and SFS
- 5Perform merchandise recovery and maintenance
- 6Support Store In Stock Optimization and AD set duties
- 7Adhere to SOPs and company policies
- 8Interact respectfully with others and promote organizational values
- 9Cross trained in Custom Framing selling and production
- 10Participate in VOC surveys and educate customers on rewards programs
- 11Maintain store recovery standards and assist with SISO duties
Requirements5
- 1Retail or customer service experience preferred
- 2Physical ability to stand and move throughout the store
- 3Experience with bending lifting and accessing high shelves
- 4Preference for retail or customer service background
- 5Ability to comply with legal requirements for age and work eligibility
Salary Insight
Salary not disclosed in listing
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