Customer Service Seasonal PT Michaels Stores Nashville
Overview
Seasonal PT Customer Service Team Member role at Michaels Stores in Nashville requires delivering friendly checkout experiences and supporting omni channel processes. This position involves engaging customers about rewards programs and private label credit cards while completing merchandise recovery and store optimization tasks. The ideal candidate thrives in a dynamic retail environment and can contribute to brand promises through consistent service standards.
What You'll Do11
- 1Build relationships with customers to solve shopping challenges and maintain positive interactions
- 2Design and implement visual displays using Planogram and Stockroom Layout principles
- 3Lead inventory management activities including truck unload and return processing
- 4Execute cash handling procedures according to company standards
- 5Drive customer satisfaction initiatives through personalized product recommendations
- 6Support Buy Online Pickup in Store and Ship From Store operations
- 7Maintain store appearance through regular inventory restocking and planogram adherence
- 8Participate in Store In Stock Optimization and AD set development
- 9Assist with shrink prevention and safety compliance programs
- 10Promote organizational values through respectful customer interactions
- 11Cross train in Custom Framing sales and production techniques
Requirements7
- 15+ years retail or customer service experience
- 2Physical ability to stand for extended periods and lift boxes
- 3Experience with POS systems and checkout procedures
- 4Strong communication skills for effective customer engagement
- 5Understanding of retail operations and store policies
- 6Previous experience with omnichannel fulfillment processes
- 7Commitment to maintaining brand standards and service excellence
Salary Insight
Salary not disclosed in listing
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