Customer Service Representative, State Farm Agent
Overview
Join Larry Sandlin's State Farm agency in Dallas, TX to own customer relationships and drive insurance sales. You'll manage a portfolio of auto, home, and life products, balancing service and growth. Work with a supportive team and gain Property and Casualty and Life and Health licenses. This role stands out for its commission structure and advancement potential.
What You'll Do7
- 1Build lasting customer relationships through follow-ups and needs-based reviews.
- 2Respond to insurance inquiries covering availability, eligibility, and coverage options.
- 3Clarify billing, policy changes, and claim submissions with accuracy and speed.
- 4Educate customers on auto, home, and life insurance using a consultative approach.
- 5Convert service interactions into sales opportunities, meeting monthly targets.
- 6Maintain detailed customer records and update policy information in the agency system.
- 7Collaborate with team members to streamline office workflows and meet goals.
Requirements7
- 12+ years in customer service or sales, with a track record of building rapport.
- 2Excellent verbal and written communication, with active listening skills.
- 3Self-motivated, detail-oriented, and proactive in solving customer issues.
- 4Dedicated to providing outstanding service in a team environment.
- 5Ability to relate to diverse customers; Spanish preferred.
- 6Must obtain Property and Casualty license within 60 days of hire.
- 7Must obtain Life and Health license within 90 days of hire.
Salary Insight
$33 - $50k per year
Location
Required Skills
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