Customer Service Representative, Domino's Pizza
Overview
You will own the front counter and phone lines, taking orders and resolving customer issues at a busy Domino's location. You will join a small team of 3-5 associates and report to the shift lead. This role turns every order into a repeat customer through speed and accuracy.
What You'll Do8
- 1Take customer orders over the phone and at the counter, entering them into the POS system within 90 seconds per order.
- 2Resolve customer complaints about order accuracy or delivery times, offering solutions like remakes or credits.
- 3Keep the front counter, dining area, and restrooms clean, wiping down surfaces every 30 minutes.
- 4Assist with pizza production, stretching dough and applying sauce, cheese, and toppings per Domino's recipes.
- 5Support marketing efforts by distributing flyers and promoting current deals to customers.
- 6Handle cash and card payments, balancing your drawer at the end of each shift.
- 7Stock paper goods, cups, and condiment stations, alerting the manager when inventory drops below 20%.
- 8Fold boxes and organize the delivery rack, ensuring orders are packed and labeled correctly.
Requirements7
- 16+ months customer service experience in retail or food service.
- 2Ability to stand for 8-hour shifts and lift up to 25 lbs.
- 3Basic math skills for cash handling and order totals.
- 4Strong verbal communication in English; Spanish a plus.
- 5Must be 18+ years old for insurance reasons.
- 6Availability to work evenings, weekends, and holidays.
- 7Pass a background check; food handler's card preferred.
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Domino's Franchise
VerifiedCustomer Service Representative, Domino's Pizza
You handle every order with speed and a smile, turning hungry callers into loyal fans. Domino's runs on energy, so this role suits someone who thrives when lines form and ovens fire. You join a store team that moves as one, with shifts that flex around school, family, or a second job. This position grows into store management or franchise ownership for those who earn it.
Domino's Franchise
VerifiedCustomer Service Representative, Domino's Pizza
As a Customer Service Representative at Domino's, you own the front-line experience for every order, whether over the phone or in person. You handle a high volume of calls and counter traffic, entering orders into our computer-based order entry system with speed and accuracy. You work alongside a team that values hustle and a positive vibe, where your ability to stay sharp under pressure directly impacts store performance. This role offers cross-training in food prep and store operations, giving you a fast track to deeper responsibilities. You bring the energy, we provide the Domino's training and standards.
Domino's Franchise
VerifiedCustomer Service Representative, Domino's Pizza
You will own the customer experience at a busy Domino's location, handling orders, payments, and questions with a smile. You will work with a small team to keep service fast and friendly. This role focuses on face-to-face interaction and phone orders, making it ideal for people who enjoy talking with others. You will become the face of the store and set the tone for every visit.
Domino's Franchise
VerifiedCustomer Service Representative, Domino's Pizza
You will own the customer experience at a high-volume Domino's store, delivering Domino's service standards with every interaction. You will handle orders, answer questions, and resolve issues across phone and front counter shifts. You will also master store operations, including making pizzas and managing product control. This role offers a direct path to shift management for those who show initiative.
Domino's Franchise
VerifiedCustomer Service Representative, Domino's Pizza
You will own the customer experience at a busy Domino's location, handling orders, payments, and inquiries with a smile. You will join a tight-knit team focused on speed and accuracy. Your friendliness and attention to detail will turn first-time visitors into regulars. This role suits someone who thrives on direct customer interaction and fast service.
Domino's Franchise
VerifiedCustomer Service Representative, Domino's Pizza
You will own the front counter and phone lines at a high-volume Domino's location on Ridge Ave. You will take orders, handle payments, and keep the lobby spotless during peak hours. You will work alongside a tight crew of drivers and pizza makers to hit 30-minute delivery targets. This role stands out because you get direct customer interaction and fast-paced teamwork with real growth potential into shift lead.