Customer Service Representative, Domino's Pizza
Overview
You will own the customer experience at a busy Domino's location, handling orders, payments, and questions with a smile. You will work with a small team to keep service fast and friendly. This role focuses on face-to-face interaction and phone orders, making it ideal for people who enjoy talking with others. You will become the face of the store and set the tone for every visit.
What You'll Do8
- 1Greet customers warmly and take orders in person and over the phone
- 2Use the point-of-sale system to enter orders accurately and process payments
- 3Answer questions about menu items, specials, and delivery times
- 4Pack orders for carryout and delivery, checking accuracy against the ticket
- 5Resolve customer issues calmly, following store guidelines
- 6Keep the front counter and lobby clean, restocking supplies as needed
- 7Work with team members to manage rush periods, keeping wait times low
- 8Learn menu changes and promotions, explaining them clearly to customers
Requirements7
- 11+ year of customer service experience (retail, food service, or similar)
- 2Ability to stand for 6-8 hour shifts and lift up to 25 lbs
- 3Clear verbal communication in English
- 4Basic math skills for cash handling and order totals
- 5Willingness to work evenings, weekends, and holidays
- 6High school diploma or GED preferred
- 7Must be 18+ to operate the oven and slicer
Salary Insight
Salary not disclosed in listing
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