Customer Service Representative Chicago
Overview
We seek a reliable customer focused representative to join our team on a contract to hire basis. This fully onsite position suits candidates with prior experience in customer service and order entry within manufacturing settings.
What You'll Do7
- 1Provide customer service via phone or email
- 2Perform customer order entry into ERP system
- 3Communicate with vendors for customer pricing quotes
- 4Liaise between warehouse third party vendors sales team and customers
- 5Resolve customer concerns with one call
- 6Address product or shipment discrepancies
- 7Process returns or exchanges and file claims for shortages or damages
Requirements5
- 12-3 or more years of experience in customer service or order entry
- 2Prior use of ERP MRP systems
- 3Strong Excel skills
- 4Strong follow up abilities
- 5High energy individual goal oriented and takes ownership of order entry process
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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