Customer Service Rep, Domino's Pizza Minneapolis
Overview
You will own the customer experience at a high-volume Domino's store, taking phone and in-person orders, preparing products, and keeping the store ready for the rush. You will join a team that values speed and accuracy, with schedules that fit around school or other jobs. This role is the entry point to management and franchise ownership, with training provided on the job. You'll work with POS systems and telephone equipment to process orders, and you'll handle cash and make change correctly. What makes this role different is the chance to grow from CSR to General Manager or even franchise owner, all while working in a fast-paced pizza environment.
What You'll Do8
- 1Operate all store equipment including POS systems, telephone systems, and pizza ovens to process orders and prepare products.
- 2Stock ingredients from delivery area to storage, work area, and walk-in cooler to ensure readiness for the rush.
- 3Prepare product including shaping pizza dough and assembling toppings according to recipe and quality standards.
- 4Receive and process telephone orders, entering them accurately into the computer or touch screen system.
- 5Take inventory and complete associated paperwork to manage stock levels.
- 6Clean equipment and facility daily, including wiping surfaces, washing dishes, and sweeping floors to maintain health standards.
- 7Make correct monetary change for customer transactions, handling cash and credit cards with accuracy.
- 8Communicate verbally with customers and co-workers to process orders both over the phone and in person, ensuring order accuracy.
Requirements10
- 1Must be 15 years or older; 16 or older preferred.
- 2Must be available to work Fridays and/or Saturdays from 5-8 p.m..
- 3Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
- 4Verbal, writing, and telephone skills to take and process orders.
- 5Motor coordination between eyes and hands/fingers to make precise movements with speed.
- 6Ability to enter orders using a computer keyboard or touch screen.
- 7Ability to comprehend and give correct written instructions.
- 8Ability to stand for extended periods, walk short distances, and lift up to 50 pounds from floor to shelves up to 72 inches high.
- 9Ability to work in varying temperatures from 36°F in cooler to 90°F+ in work areas, and handle hot surfaces up to 500°F.
- 10Ability to stoop, bend, crouch, reach up/down/forward, and perform repetitive hand tasks, including forceful pinching when assembling boxes.
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