Customer Service Rep, Domino's Pizza
Overview
Take and process customer orders at a high-volume Domino's franchise location in Pittsburgh, PA. Operate store equipment, manage inventory, and maintain a clean, stocked facility. You'll master order entry on POS systems and provide fast, accurate service to customers over the phone and in person. This role is ideal for someone with strong attention to detail and a focus on customer satisfaction.
What You'll Do8
- 1Operate all store equipment, including POS terminals, ovens, and dough sheeters.
- 2Stock ingredients from delivery area to storage, work area, and walk-in cooler, ensuring product availability.
- 3Prepare product according to Domino's specifications, including dough, toppings, and boxes.
- 4Receive and process telephone orders, entering them accurately into the POS system.
- 5Take inventory and complete associated paperwork, tracking stock levels and placing orders.
- 6Clean equipment and facility daily, following sanitation guidelines to meet health codes.
- 7Make accurate monetary transactions and change, using a calculator if needed.
- 8Communicate effectively with customers and co-workers to process orders both over the phone and in person.
Requirements7
- 11+ years experience in customer service or food service preferred.
- 2Ability to add, subtract, multiply, and divide accurately and quickly using a calculator.
- 3Verbal, writing, and telephone skills to take and process orders.
- 4Motor coordination between eyes and hands/fingers to make precise movements with speed.
- 5Ability to enter orders using a computer keyboard or touch screen, with basic computer literacy.
- 6Ability to comprehend and give correct written instructions.
- 7Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
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