Customer Service Associate – Building Materials at Lowe's
Overview
As a Customer Service Associate at Lowe's you will welcome shoppers and assist them in finding the right products for home improvement projects. The role offers a full‑time onsite position in Chicago with benefits including health insurance tuition assistance and a matching 401(k). Join a supportive team where you can grow your career and enjoy a positive workplace culture.
What You'll Do10
- 1Welcome customers and provide friendly professional service
- 2Help locate and select products and answer product questions
- 3Stock merchandise by identifying empty shelf space and restocking supplies
- 4Process orders and deliveries accurately to meet customer expectations
- 5Cross‑train in other store departments to improve overall customer experience
- 6Prepare merchandise according to specific customer needs
- 7Guide customers through shopping or checkout processes
- 8Maintain a clean and organized work area
- 9Follow safety guidelines for lifting and handling materials
- 10Adhere to company policies and contribute to a positive team environment
Requirements8
- 16 months experience using a computer for data entry and modification
- 26 months experience with retail technology such as smartphones or tablets
- 3Ability to stand, sit, and perform light physical tasks
- 4Minimum 25‑lb lifting capacity with or without accommodation
- 5Bilingual skills preferred
- 6Certification in trade related to building materials
- 7Strong reading and basic arithmetic skills
- 8Commitment to continuous learning and professional development
Salary Insight
Salary not disclosed in listing
Location
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