Customer Experience Coordinator at TJX Companies
Overview
Own customer experience at scale across multiple stores. Drive improvements in service and loyalty programs. Lead associates and ensure operational excellence.
What You'll Do10
- 1Promote excellent customer experience across all locations
- 2Lead associates in delivering personalized service
- 3Assign registers and manage POS coverage
- 4Address customer concerns promptly
- 5Communicate priorities with management
- 6Train associates on merchandising and loyalty programs
- 7Ensure adherence to labor laws and policies
- 8Support shrink reduction initiatives
- 9Promote safety and maintain secure environment
- 10Collaborate on associate training needs
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 2Strong understanding of merchandising techniques
- 3Ability to multitask and prioritize
- 4Excellent communication and organizational skills
- 5Attention to detail and responsiveness to change
Salary Insight
$33 - $35k per year
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