Credit Operations Underwriter I JPMorganChase
Overview
Join our team as a Credit Operations Underwriter I at JPMorganChase to drive business results through decisioning new and existing application requests. This role offers a creative exciting environment in a call center requiring 100% phone-based customer interaction. You will demonstrate communication negotiation and decision-making skills while staying engaged with customers. Communication occurs in a metrics-driven environment navigating multiple technologies adaptably in a fast-paced setting. Take ownership of each customer documenting interactions with respect and empathy while working independently and in teams. Compliance with regulatory practices is essential.
What You'll Do7
- 1Work in a call center environment that requires 100% phone-based customer interaction
- 2Demonstrate excellent communication negotiation and decision-making skills while staying engaged with customers
- 3Communicate with customers in a metrics-driven environment
- 4Navigate multiple technologies while showing resiliency and adaptability in a fast-paced environment
- 5Take ownership of each customer and document interactions with respect and empathy
- 6Work both independently and in a team environment
- 7Abide by all applicable regulatory and departmental practices and procedures
Requirements8
- 1Minimum of 1 year of customer interaction or customer support experience required either by phone or face-to-face
- 2Minimum of 1 year computer experience utilizing multiple applications in a Windows-based environment
- 3High school diploma or GED required
- 4Complete and successfully pass the Panel Evaluation upon completion of training to obtain lending authority
- 5Ability to multitask using a computer and simultaneously provide customer support
- 6Comfortable in a fast-paced constantly changing environment
- 7Previous experience working in fraud underwriting mortgage and call centers
- 8Passion for helping people solve problems present explain solutions
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
JPMorganChase
VerifiedCash Management Solutions Officer JPMorganChase
Dynamic professional who identifies propose delivers Cash Management solutions to branch managed customers over the phone and provides assistance to Small Business Specialists. Responsible for participating in various projects and pilots for the branch managed segment.
JPMorganChase
VerifiedAssociate Banker - Branch Operations & Client Services
As an Associate Banker at JPMorgan Chase's Wilmington Main St Branch, you will own the client experience from greeting to account servicing, driving branch success through attentive service and Chase's digital tools. You will join a collaborative team in the Consumer & Community Banking division, using tablets to manage the lobby and ATMs to serve clients. This role focuses on building trusted relationships and helping clients achieve their financial goals. You will make an impact by exceeding expectations and embracing diversity and inclusion.
JPMorganChase
VerifiedCard Collections Supervisor Bilingual English Spanish
Leadership role supporting collections specialists in Orlando Florida JPMorganChase. Coach and develop a team of 20–22 specialists to deliver respectful solutions-focused conversations. Coaching, motivation, and performance management in fast-paced environment. Develop processes and enhance customer experience.
JPMorganChase
VerifiedPart Time Associate Banker Brooklyn West JPMorganChase
Join Chase's Consumer & Community Banking team in Brooklyn West as a Part Time Associate Banker. You will create welcoming experiences by greeting clients managing lobby traffic and scheduling meetings. Deliver exceptional service while educating clients on digital tools like the Chase Mobile App. Build trust through empathy and introduce clients to expert teams to achieve financial goals. This role drives branch success through personalized banking solutions.
JPMorganChase
VerifiedBranch Operations Lead - Parker CO - JPMorganChase
We seek a Branch Operations Lead to drive excellence at our Parker branch. This leader will shape client experiences and guide branch performance. The role blends operational oversight with relationship building. Success means exceeding expectations while fostering trust.
JPMorganChase
VerifiedMarketing Strategy Associate, Lending & Small Business
You will own end-to-end marketing campaigns for Lending and Small Business products at JPMorganChase, driving customer engagement and portfolio growth across digital channels. You orchestrate offers, journeys, and contacts, ensuring flawless delivery and performance. You collaborate with analytics, creative, and channel teams to translate strategy into multi-channel journeys. This role stands out for its direct impact on millions of customers and cross-functional visibility.