Consumer Product Strategy Analyst II/III - Bank of America
Overview
This role owns complex loss mitigation analytics for Bank of America's consumer portfolios, including Credit Cards, Auto Loans, and Home Loans. You will build models and dashboards in SAS, SQL, and Tableau to drive product strategy. Working with senior management, you will translate data into actionable recommendations that balance risk and customer experience. This position stands out for its direct impact on multi-million dollar portfolios and its focus on fraud prevention.
What You'll Do8
- 1Build analytical models in SAS and SQL to forecast portfolio performance and identify emerging risks.
- 2Design segmentation strategies in Excel and Tableau for customized treatments across Credit Cards, Auto Loans, and Home Loans.
- 3Develop code to extract and analyze data from SQL Server, Teradata, and Hadoop to support strategy decisions.
- 4Lead the production of monthly performance reports for senior management, highlighting key trends and anomalies.
- 5Drive test-and-learn experiments to measure the impact of new mitigation strategies on loss exposure.
- 6Collaborate with fraud, collections, and digital teams to refine treatment strategies for delinquent accounts.
- 7Perform deep-dive analyses on Paycheck Protection Program and Balance Assist portfolios to optimize recovery workflows.
- 8Present findings and recommendations to business leaders, using PowerPoint to communicate complex insights clearly.
Requirements9
- 11+ years of experience in data analysis, with a focus on driving business results.
- 21+ years of experience with Excel, Access, and SQL for data manipulation and querying.
- 31+ years of experience building visualizations in Tableau or similar tools.
- 4Proven ability to use statistical techniques to evaluate strategy performance in a risk management context.
- 52+ years of experience in collections and recovery, preferred.
- 62+ years of quantitative analyst experience, including SAS, Python, or R, preferred.
- 7Experience with SQL Server, Teradata, or Hadoop for data extraction, preferred.
- 8Experience with business case development and financial statements, preferred.
- 9Strong problem-solving and communication skills, with the ability to condense complex data into actionable insights.
Salary Insight
$70 - $126k per year
Location
Required Skills
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