Concierge - The Stella Residences
Overview
Manage residential community operations overseeing part-time staff in Minneapolis. Seek experienced professional with strong service orientation and commitment to guest satisfaction.
What You'll Do11
- 1Own resident relations and guest experience initiatives
- 2Lead a team of part-time associates to deliver exceptional service
- 3Ship and maintain premium living environments
- 4Drive operational efficiency through proactive problem solving
- 5Ensure compliance with safety protocols and regulatory standards
- 6Coordinate with external vendors to enhance property offerings
- 7Maintain detailed incident documentation and communication logs
- 8Support emergency response teams during critical situations
- 9Preserve building aesthetics and amenity readiness
- 10Implement OSHA guidelines across all property areas
- 11Foster positive relationships with local community partners
Requirements11
- 15+ years managing concierge services in hospitality sector
- 2Strong communication skills with diverse clientele
- 3Certified Professional Canteen Association credential preferred
- 4Experience with property management software proficient
- 5Knowledge of hospitality industry regulations and fair housing practices
- 6Ability to work flexible schedule including evenings and weekends
- 7Dedication to customer service excellence demonstrated through past roles
- 8Physical stamina required for standing and moving throughout property
- 9Problem-solving mindset to address guest concerns promptly
- 10Team leadership abilities to mentor and develop staff members
- 11Attention to detail in maintaining property standards
Salary Insight
$20 - $25k per year
Location
Required Skills
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