American Health ImagingVerified Source

Concierge Services Liaison - Lumexa Imaging

Partially · Atlanta, Georgia
Posted July 28, 2026
payroll

Overview

Lumexa Imaging seeks a detail-oriented Concierge Services Liaison to support personal injury group operations in Atlanta. The role will own patient scheduling and registration while ensuring accurate billing and communication. This position offers a competitive compensation program and unique insights into a large healthcare network.

What You'll Do9

  • 1Schedules and confirms appointments using a computerized system
  • 2Explains exams preparation instructions to patients and staff
  • 3Contacts referring physicians for exam orders
  • 4Answers inquiries and directs callers appropriately
  • 5Maintains composure during calls and escalates issues as needed
  • 6Documents interactions accurately and concisely
  • 7Upholds patient confidentiality standards
  • 8Handles multi-line phone communications
  • 9Meets call center performance metrics

Requirements8

  • 1High school diploma or equivalent with medical scheduling experience
  • 21-3+ years in healthcare scheduling or customer service roles
  • 3Proficiency with computerized scheduling platforms
  • 4Strong verbal and telecommunication abilities
  • 5Ability to thrive in fast-paced environments
  • 6Bilingual proficiency preferred
  • 7Experience with medical terminology and billing processes
  • 8Previous call center experience valued

Salary Insight

Salary not disclosed in listing

Location

Typepartially
LocationAtlanta, Georgia

Required Skills

Precise data entryPatient schedulingMedical terminologyPhysician billingCustomer serviceMulti‑line phone operationCall center metricsBilingualComputerized scheduling systemCall center experience
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