Concierge, Front Desk & Resident Services - Part Time
Overview
The Concierge will own front desk operations at a senior living community serving residents, families, and visitors onsite. They will coordinate resident services, schedule transportation and activities, and maintain efficient daily operations for a welcoming environment. This role emphasizes customer service and is onsite in Phoenix, with weekend and holiday availability. It offers growth opportunities within a mission-driven organization.
What You'll Do7
- 1Answer multi line phone calls and direct inquiries to the appropriate party
- 2Greet residents, families, visitors, and vendors with a professional demeanor
- 3Maintain outside visitor logs and monitor access to the community
- 4Assist residents with scheduling transportation, activities, or appointments
- 5Support management with administrative tasks such as data entry in scheduling and light clerical work
- 6Order office supplies and complete work order requests
- 7Address resident concerns and escalation to management when necessary
Requirements8
- 1High School Diploma or equivalent
- 2At least 6-12 months of customer service or front desk experience in hotel retirement community or office setting
- 3Working knowledge of Word Excel and Outlook
- 4Patience and willingness to assist residents visitors and team members
- 5Friendly assertive professional outgoing multitasked and organized
- 6Excellent communication skills
- 7Availability to work flexible shifts including weekends and holidays
- 8Ability to maintain confidentiality and adhere to ethical standards
Salary Insight
Salary not disclosed in listing
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