AIG Claims, Inc.
AIG Claims, Inc.Verified Source

Complex Claims Director, Excess Casualty & Litigation

112K–140K
Partially · New York, New York
Posted August 12, 2026
payroll

Overview

You will own the full lifecycle of Excess Casualty claims, handling multimillion-dollar cases that include multi-vehicle accidents, plant explosions, and class action injuries. As a Complex Claims Director at AIG, you direct litigation strategy, negotiate settlements with elite plaintiff attorneys, and present large-value recommendations to senior management. You join a global team known for technical excellence in claims handling, with access to continuous learning and career advancement opportunities. This role stands out because you will independently manage the toughest venues, controlling budgets and outcomes from day one.

What You'll Do10

  • 1Investigate and evaluate 3rd party Commercial General Liability and auto claims, determining coverage scope and extent.
  • 2Direct litigation strategy, including selecting and managing defense counsel, attending mediations, and appearing at trials.
  • 3Negotiate multimillion-dollar settlements with top plaintiff attorneys, using ADR and alternative dispute resolution methods.
  • 4Build investigation strategies that identify critical issues affecting liability, causation, and damages, while assessing risk transfer and contribution opportunities.
  • 5Communicate with insureds, brokers, and underwriters to provide guidance and manage expectations.
  • 6Document exposure evaluation, thought process, and resolution strategy for each claim.
  • 7Present claim disposition recommendations to senior management and obtain authority for settlements.
  • 8Control litigation budgets by establishing clear ground rules with counsel and vendors.
  • 9Utilize ADR appropriately and effectively to resolve claims.
  • 10Maintain financial control of expenses and strategy through discussions with counsel and vendors.

Requirements8

  • 18+ years of Commercial or Industry claims experience, with a preference for Excess Casualty.
  • 2Property and Casualty licenses required, obtainable within 6 months.
  • 3Advanced experience in litigation claims management, including ADR and mediation processes.
  • 4Strong negotiation skills and ability to handle high-stakes settlements.
  • 5Excellent verbal and written communication skills.
  • 6Experience attending and controlling cases from pre-suit through post-trial at mediations and settlement conferences.
  • 7Motivated individuals interested in upward mobility and career growth.
  • 8Ability to work in a hybrid environment, primarily in-office at AIG locations such as New York, Jersey City, Boston, or Chicago.

Salary Insight

$112 - $140k per year

Location

Typepartially
LocationNew York, New York

Required Skills

Claims investigationLitigation managementNegotiationADRMediationProperty and casualty licensingCommunication
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